Support Tickets

Submit a support ticket from Dashboard → Support → New Ticket. Attach it to a project if relevant, add a subject, and describe what you need.

We respond within 24 hours. You can reply directly in the ticket thread to continue the conversation.

Ticket statuses:

• Open — New ticket, not yet picked up
• In Progress — Our team is working on it
• Resolved — Done and closed

For urgent issues, set the priority to High when creating the ticket.